Abajee Privacy Policy –
Your Data, Protected

1 Introduction

Abajee operates the online gaming and sports betting platform available at abajee.club. As part of running this platform, abajee collects and processes certain personal data about the players who register and use our services. This Privacy Policy explains what data we collect, why we collect it, how we use it, and how we keep it safe.

This policy applies to all players who access abajee through any device, including desktop browsers, mobile browsers, and the abajee app. By registering an account on abajee, you acknowledge that you have read and understood this Privacy Policy.

Abajee is committed to handling your personal data responsibly and in accordance with applicable data protection principles. If you have any questions about how abajee handles your data, you can contact us at any time using the details in Section 12.

2 Data We Collect

Abajee collects personal data in the following categories:

Abajee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

3 How We Use Your Data

Abajee uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and secure your abajee account, including verifying your identity and processing login requests.
• Payment processing: To handle deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records for your account.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the abajee support team.
• Platform improvement: To analyse how players use abajee, identify technical issues, and improve the overall experience on the platform.
• Fraud prevention: To detect and prevent fraudulent activity, money laundering, and other illegal behaviour on the abajee platform.
• Responsible gaming: To monitor betting patterns and identify players who may need support, in line with abajee's responsible gaming commitments.
• Legal compliance: To meet obligations under applicable laws and regulations, including responding to lawful requests from regulatory authorities.
• Marketing communications: To send you promotional offers and updates about abajee, where you have given your consent to receive such communications.

Abajee will not use your personal data for any purpose that is incompatible with the purposes listed above without first notifying you and, where required, obtaining your consent.

4 Legal Basis for Processing

Abajee processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract performance: Processing is necessary to fulfil the agreement between you and abajee, including operating your account and processing transactions.
• Legal obligation: Processing is required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests: Processing is necessary for abajee's legitimate business interests, such as fraud prevention, platform security, and improving our services, provided those interests are not overridden by your rights.
• Consent: For certain processing activities — such as sending marketing communications — abajee relies on your explicit consent, which you can withdraw at any time.

Where abajee relies on legitimate interests as the legal basis for processing, we carry out a balancing assessment to ensure that our interests do not unfairly override your privacy rights. If you would like more information about any specific balancing assessment, contact abajee support.

5 Data Sharing

Abajee does not sell your personal data to third parties. However, abajee may share your data with the following categories of recipients where necessary:

• Payment providers: bKash, Nagad, and Rocket receive the payment information necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification services: Third-party providers may assist abajee in verifying your identity documents as part of the KYC (Know Your Customer) process.
• Technology providers: Companies that provide hosting, analytics, customer support software, or other technical services to abajee may process data on our behalf under strict data processing agreements.
• Regulatory authorities: Abajee may be required to share data with government agencies, law enforcement, or regulatory bodies in response to lawful requests or legal obligations.
• Game providers: Where you play games supplied by third-party game studios on the abajee platform, limited technical data may be shared with those providers to facilitate gameplay.

All third parties who process data on behalf of abajee are required to handle that data securely and only for the specific purposes for which it was shared. Abajee does not permit third-party service providers to use your data for their own marketing purposes.

6 Cookies and Tracking

Abajee uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players interact with the site. Cookies are small text files stored on your device when you visit abajee.

Abajee uses the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on abajee.
• Analytics cookies: Help abajee understand how players navigate the platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised.
• Marketing cookies: Used to deliver relevant promotional content to you on the abajee platform, based on your activity. These are only activated with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of your abajee account. For analytics and marketing cookies, you can update your preferences at any time from your account settings.

7 Data Retention

Abajee retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods that apply to different categories of data are outlined below:

• Account and identity data: Retained for the duration of your account and for a minimum of five years after account closure, in line with anti-money laundering regulations.
• Transaction and payment data: Retained for a minimum of five years from the date of each transaction for financial record-keeping and regulatory compliance purposes.
• Support communications: Retained for up to three years from the date of the last interaction, to assist with dispute resolution and quality assurance.
• Technical and usage data: Typically retained for up to 24 months in aggregated or anonymised form for platform analytics purposes.
• Marketing consent records: Retained for as long as you remain subscribed, plus a reasonable period after unsubscription to demonstrate compliance.

When data is no longer required, abajee securely deletes or anonymises it so that it can no longer be linked to you as an individual. If you request deletion of your data before the end of a mandatory retention period, abajee will restrict processing of that data to the minimum required by law.

8 Your Rights

As an abajee player, you have the following rights in relation to your personal data. To exercise any of these rights, contact abajee support with your request and we will respond within a reasonable timeframe.

Abajee will respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 60 days, in which case abajee will notify you of the extension and the reason for it.

9 Data Security

Abajee implements a range of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• TLS encryption for all data transmitted between your device and abajee's servers.
• Encrypted storage of sensitive data including passwords and payment information.
• Strict access controls ensuring only authorized abajee personnel can access player data.
• Regular security audits and vulnerability assessments of the abajee platform.
• Two-factor authentication options available to all abajee account holders.
• Automated monitoring systems to detect and respond to suspicious activity in real time.

While abajee takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, abajee will notify affected players promptly and take immediate steps to contain and remediate the breach.

You also play a role in keeping your abajee account secure. Use a strong, unique password, do not share your login credentials with anyone, and contact abajee support immediately if you suspect unauthorized access to your account.

10 Minors

Abajee's platform is strictly for users aged 18 and above. Abajee does not knowingly collect personal data from anyone under the age of 18. If abajee becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that your child has registered an account on abajee, please contact our support team immediately at [email protected]. Abajee will investigate and take appropriate action as quickly as possible.

11 Changes to This Policy

Abajee may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When changes are made, the updated policy will be published on this page with a revised effective date.

For significant changes that materially affect how abajee processes your personal data, we will notify you via email or an in-platform notification before the changes take effect. Your continued use of abajee after any update constitutes acceptance of the revised Privacy Policy.

Abajee recommends reviewing this page periodically so you are always aware of how your data is being handled. If you disagree with any changes, you may close your account by contacting abajee support.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how abajee handles your personal data, please get in touch with us using the details below:

• Email: [email protected]
• Live Chat: Available 24/7 from your abajee account dashboard.
• FAQ: Visit the FAQ page for answers to common privacy questions.

Abajee aims to respond to all privacy-related enquiries within 72 hours. For data rights requests, the response period is up to 30 days as outlined in Section 8.